Heap CRM View in Google Docs Screenshot
Files attached to messages and comments can be viewed in Google Drive/Docs.

Heap CRM Google Docs Screenshot
Quickly viewing uploaded files in Google Drive/Docs is just the beginning of the integration. You can search Google Drive and attach it to your messages; or upload a new file to Google Drive by dragging it onto the new message window.

Heap CRM Google Docs Template Screenshot
Just like you can use e-mail templates to create customized messages, you can use Google Docs to create customized documents. Using the same variables as in e-mail templates, you can merge against an existing Google Doc.

Create a single customized doc, or merge an entire category all at once!

Heap CRM Add Document to E-Mail
You can insert files from Google Drive into your outgoing e-mail and Heap will automatically modify the permissions so the recipient can see it. This means if you have a brochure, spreadsheet or presentation you can make it part of your e-mail campaign.

Heap CRM Google Apps Scripts
Use Heap's prospect data directly in your Google Spreadsheet. This allows you to build spreadsheet functions that access the most up-to-date information and integrate it into your existing files.
Heap CRM Export Google Contacts

Heap CRM Import Google Contacts
Import / export people to Google Contacts
When Heap CRM detects at least one Google Buzz account, Google Buzz search, Twitter account, Twitter search, blog or other RSS/Atom feed, it shows the activity drawer.

Heap CRM Activity Drawer Closed
When you open activity drawer, Heap builds a single timeline from all sources:

Heap CRM Activity Drawer Open
There is no limit to the number of accounts, searches or feeds that you may specify in the notes section.
Heap CRM Voice Screenshot Google Voice allows you to keep all of your voicemail and SMS messages in one place. But, because you can e-mail any voice mail or SMS, you can also send this information to Heap CRM (the same way as you e-mail anything else to Heap). Heap scans for the phone number and automatically associates it to the proper prospect.
 Heap CRM Android Interface Access your most critical Heap data from anywhere, even if you don't have an Internet connection. Works on many devices:
iPhone OS (3.0+):
iPod Touch

BlackBerry OS (6.0+):
Torch 9800
Flip 3G 9670
Bold 9780

Palm Pre (or higher)
Palm Pixi (or higher)
HP Veer
HP TouchPad

Firefox Mobile:
Nokia N900
Nokia N810
Windows Mobile (Alpha)
Android (1.6+):
Google Nesus S
Google Nexus One
HTC Desire
HTC Dream
HTC Magic
HTC Droid Eris
HTC Tattoo
HTC Droid Incredible
HTC Evo 4G
Motorola Droid X
Motorola Devour
Motorola CLIQ
Samsung Galaxy
Samsung Moment
Archos 7
Dell Streak
Many others...
Heap CRM Chrome Extensions Screenshot Using the My Events Chrome Extension, users of Heap CRM can view, filter and add events without having to open the Heap web interface. Simply type in the filter box at the top to search entries, or press the plus to add events.

Additionally, using the Save to Heap CRM Chrome Extension, users of Heap CRM can quickly select content from any website and save it as a message in Heap CRM.
Heap CRM Chrome Web App
If you're a Google Chrome user, you can install Heap CRM as an app from the Google Chrome Store. This tells Chrome that Heap CRM isn't just a web page, it's an app, therefore it grants it special privileges. This is particularly useful if you are a Google Chromebook user.
Heap CRM Google Gadget Screenshot View recent messages, tasks, bids and invoices while on iGoogle or anywhere else OpenSocial Gadgets are supported.
Heap CRM Visualization Screenshot
You can view Heap report data using the Google Motion Visualization. However, Heap is also a Google Visualization data source, which means you can pull Heap data into numerous gadgets. You can even build your own.